Help
Frequently asked questions
Everything you need to know about Ask Agents. Can’t find an answer? Check the feature pages or our policies.
Product
What is Ask Agents?
Ask Agents is a Windows desktop assistant for interviews. It listens to the interviewer through your computer audio, recognises questions and drafts clear, structured answers grounded in your resume — with dedicated support for coding problems, on-screen context and privacy controls.
Does it work with Zoom, Microsoft Teams or Google Meet?
Ask Agents listens to your computer’s audio output rather than plugging into a specific meeting app, so it follows whichever call tool you use. No browser extension is required.
What is the difference between Live Interview and Coding Copilot?
Live Interview handles spoken questions — conceptual, behavioural and design questions — with answers grounded in your resume. Coding Copilot focuses on programming problems: the approach, complexity, edge cases and code you can explain.
Will Ask Agents invent experience I do not have?
No. Resume Brain grounding modes keep personal experience tied to your resume. You choose whether answers use your resume strictly, combine it with general knowledge, or ignore it.
Privacy & control
What is Stealth Mode?
Stealth Mode asks Windows to exclude the Ask Agents window from screen capture, so it does not appear when you share your screen. It requires Windows 10 version 2004 (build 19041) or later, or Windows 11, and availability depends on your plan.
How do I hide the window quickly?
Press Ctrl + Shift + H to hide or show the window instantly. Ctrl + Shift + L locks the interface and Escape unlocks it.
Is Screen Context always on?
No. You turn Screen Context on and off from the session panel. It is not active until you enable it.
Plans & billing
How are plans measured?
Plans include interview minutes — active session time — for the billing term you choose. The exact minutes, price and features for each plan and term are shown on the Pricing page from our live catalog.
Are billing terms different plans?
No. Monthly, annual and any other offered terms are billing terms. You choose a plan — Starter, Premium, Ultra or Enterprise — and then one of the terms shown on the Pricing page.
What is the refund policy?
Refunds are available only for completely unused paid subscriptions requested within 7 days of activation.
Is there a free trial?
When a trial program is running, its current allowance is shown on the Trial page. You can request trial access there.
Download & setup
Which operating systems are supported?
Ask Agents is available for Windows 10 and Windows 11 (64-bit). macOS is not available yet.
Do I need virtual audio cables or extra drivers?
No. On Windows, Ask Agents captures your computer’s audio output natively.
Can someone else follow my session?
Yes, with Remote Buddy. You create a short-lived pairing code, your buddy joins from a browser, and you approve the connection. Availability depends on your plan.
Looking for policy details? Read the Refund Policy, Privacy Policy and Terms.
Walk into your next interview prepared
Start free, install the Windows app and run a practice session today.